The One Thing you need to Tell Your Employees Right Now

Hint: Your employees give no fu*ks about business continuity and productivity

Photo by Loe Moshkovska from Pexels

I have spent this entire week thinking about the Covid-19 and its impacts, and helping my clients do the same.

I one hundred percent understand why they are focused on maintaining business as usual and setting people up for remote and virtual working. These are important and noble pursuits, and attempts at trying to get ahead of economic impacts.

They just can’t be your starting point if you really want to keep your employees engaged.

There is no time better than now to flex that famous emotional intelligence muscle known as empathy.

And here’s why: people are simply afraid and anxious. In other words, they are in lizard brain (aka survival) mode. They are worried about the health of their families and loved ones, they might be worried about their ability to access the basics like food and water, and they might also be worried about their financial well being — whether they can afford to stick out a shut down. In other words, these are all basic Maslow’s Hierarchy things — as in the bottom level. So in order to help people move past their emotions, you have to help them deal with them first.

Maslow’s HIerarchy to refresh your memory. Courtesy of: SimplyPsychology.org

And that is why your employees can’t even hear what you might say about restoring your supply chains or securing workplace productivity. There is too much emotional noise right now.

So the one thing you need to do with your employees is empathize. Ask them how this is impacting them — personally. Listen without trying to solve. Share stories of your concerns. Let them know that you care about them as non-productive humans first.

Help your employees feel safe and cared for and you won’t need to ask them to be productive or go the extra mile during these unstructured times.

P.S. Fun fact, remote workers (when set up properly) are actually very productive. Also here are some HR tips to keep in mind in the Covid context.

--

--

Empathic business consultant. Driver of human connection. Curious observer. AI Lover.

Love podcasts or audiobooks? Learn on the go with our new app.

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Advanced Beings

Advanced Beings

52 Followers

Empathic business consultant. Driver of human connection. Curious observer. AI Lover.